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PROBILLER
I looked at my credit card statement today and I realized I received a charge from probiller. Can anyone please tell what is this charge? I’m wondering if probiller could be an online purchase?
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Probiller is an online biller for many of the biggest adult websites. We’re available 24/7 and can be contacted in my different ways for your convenience.
You contact us via phone or chat at Probiller.com. An agent is always standing by to help you.
You may also contact us on social media:
facebook.com/probiller
twitter.com/mbiprobiller
Please watch this Probiller video explaining how trial and rebilling works with Probiller
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LikeDislikeChatted with a very helpful and friendly Nathalie who reiterated the T&Cs in a succinct manner:
“…due to the Terms & Conditions, it does state our strict no refund policy, due to the content on the website.
It’s clearly stated on the website, more than once and in the welcome email that if the 1.00 trial was not cancelled within the trial period it will upgrade to full access.”
& Voilà, she got the cancellation done & explained that the access for the month remains, as it’s already been automatically charged anyhow, whilst the monthly subscription is halted henceforth.
Oversight done, but monthly subsciption problem solved.
Much appreciate the prompt help Probiller Team, & special shout out / thanks to the wonder that is Nat 🙂
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LikeDislikeI actually cancelled by going to http://www.facebook.com/probiller. It was pretty quick and I had no issues canceling my membership.
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LikeDislikeThankyou PRISCILLA in helping me cancel my membership,very profesional.
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LikeDislikeYes, but how do we find out what website?
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LikeDislikeWe send you a confirmation email to the email you entered when you signed up. If you deleted that email, give us a call and we’ll look into the situation. We support and handle billing for hundreds of websites so it’s impossible for us to know without some info.
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LikeDislikeWhat happen if I haven’t gotten an email I was just wondering how long it’ll be bc I called about like a week ago about and I haven’t been refunded yet.. just wondering if it was sent yet
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LikeDislikeI can’t find any email about this. What is your phone number?
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LikeDislikeI hope you were able to get in touch with us. In case you didn’t, we can be reached at 1-855-232-9550
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LikeDislikeI was wondering if mbi-probiller and probiller were the same company. I contacted them and it turns out they are so if you see one or the other on your credit card statement, they’re both the same.
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LikeDislikeI just clicked the connection link from PROBILLER.COM after chatting with Lia. I just want to say your agents are very patient and helpful, especially Lia, Michelle and Amanda. they clarified the situation of my account.
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LikeDislikePlease delete membership at MBI.probiller
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LikeDislikeI just used your email to look you up in our system and found your account. I cancelled your membership and will have access until November 24th. You will not receive any further charges. In the future, please go to http://www.probiller.com/support or call us toll-free at 1-855-232-9550.
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LikeDislikeMy son got a charge on his bank statement. I didn’t know what it was! But he is in jail now. So I need to cancel he said. So if this a membership, for you to cancel what do you need?
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LikeDislikeWe’d need either the email he used to sign up. If he doesn’t remember, then I just need the first 6 and last 4 digits of the credit card used.
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LikeDislikeMine as well. Idk how or why i was charged.. I didnt give anybody my card info!!
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LikeDislikeThat’s what I thought until I called them and it turns out my husband signed up to a porn site! He denies it, but I know when he’s lying.
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LikeDislikeHow do I take it out ?
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LikeDislikePlease go to http://www.probiller.com/support and start a chat with us or give us a call toll-free at 1-855-232-9550.
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LikeDislikePlease cancel my membership at MBI.probiller.
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LikeDislikeMy request to cancel a subscription was dealt with in 60 seconds to my complete satisfaction. Thank you Priscilla.
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LikeDislikeGlad you had a good experience. We’ll be sure to let her know that she received good feedback.
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LikeDislikeVery helpfull.
Cancelled, Investigated and resolved all in chat window.
Cheers Edward ?
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LikeDislikeI forgot I entered a dummy email to register, so stupid!
But Joëlle managed to cancel the account. Patient, polite. I thank her very much!
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LikeDislikestephanie did a wonderful job helping me cancel my account! Quick and easy thanks much.
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LikeDislikeHow do i cancel my account
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LikeDislikeOne of our agents to help you out. For your convenience, you can either call us or start up a chat with us at http://www.probiller.com/support
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LikeDislikeHow do you cancel it
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LikeDislikeI looked you up and saw that you contacted Probiller yesterday and had your RealityKings membership cancelled.
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LikeDislikeJust cancelled, polite agent offered me a deal that was tempting, but I’m strapped for cash these days so I declined.
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LikeDislikeGood service from the agent I spoke with
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LikeDislikeIf you where to buy a premium account what would it show up as on your visa
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LikeDislikeIt would appear as MBi-Probiller.
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LikeDislike“Probiller is an online payment gateway providing the most secure and trusted billing solutions.” Got that from their site
You can contact the company by email or it might be easier for you contact by phone:
Phone number 1-855-232-9550.
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LikeDislikeIts for the adult website you subscribed to. Different strokes for different folks
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LikeDislikeGreat service.
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LikeDislikeEmma was very helpful in assisting me in identifying bogus charges made on my credit card. Her work has prompted me to launch an investigation from my end with my credit card and she has said that you will do the same on your end. A most satisfying experience.
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LikeDislikeSupport help was great thanks team
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LikeDislikeSUPER SUPPORT, OTHER BILLERS COULD TAKe a lesson from you guys!
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LikeDislikeGreat chat feature, very fast and helpful
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LikeDislikeWhat an awesome service they provide!
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LikeDislikethank you professional
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LikeDislikeI had a problem finding anything on my account so I decided to use mbi-probiller chat. I was connected to Elizabeth (1026) who was very understanding of my problem. I needed to cancel a bundle I had on my account without canceling my membership altogether. She was quick and very thorough. I would absolutely ask for her again if I have an issue. She was very attentive to what I was asking for and had no problem taking care of the issue (with some questions asked like why I was getting rid of it, which is necessary in customer service). She is amazing though. Don’t let her go! Fantastic Service.
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LikeDislikelia did a great job canceling my membership due to the hidden monthly if you don’t opt out after one day, thanks.
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LikeDislikeJessica was a great helped, although it’s strange you can just cancel on the webpage.
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LikeDislikeMichelle was great
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LikeDislikedsgssdg
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LikeDislikeCustomer service was very helpful with my concern. Glad it was handled so quickly
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LikeDislikefantastic service!
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LikeDislikeNathalie was fantastic
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LikeDislikevery nice billing support!
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LikeDislikewonderful job no hassle.
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LikeDislikeSebastian provided a great service and assisted me in every way. Very good service.
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LikeDislikethe support is very quick and fantastic
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LikeDislikeSamantha Was great with the online customer service. Easy to take care of my questions.
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LikeDislikeElizabeth was very helpful and even got me a discounted rate for 3 extra months. Everybody wins!
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LikeDislikeIf you cancel a ProBiller account, USE CHAT OR CALL them. I tried to cancel TWICE through their website and wasn’t able to.
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LikeDislikeThe support team is very kind and fast.
Very good guys!
I hope do not have any problen with extra charges
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LikeDislikeJeremy was very helpful! great customer service
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LikeDislikea good level of service!
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LikeDislikea good level of service!
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LikeDislikeLia was very helpful and informative. Assistance was above and beyond. Great customer service.
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LikeDislikeI really loved the service I received from probiller
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LikeDislikegreat job getting me up and going again.. thanks
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LikeDislikeI spoke with “Lia” who was prompt and polite. She offered a few times various discounted packages, which I understand is part of the job. I appreciated her offers and she was not pushy. I declined and she took care of the rebilling and that was that. Very good. Thanks.
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LikeDislikeNathalie Rocks!
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LikeDislikeI have to say. this was one of the most efficient transaction I have ever had. I hope more online merchants use this service. it was fast, hassle free and I have to say their salesmanship was not bad. I would have stayed if I didn’t have my mind set on a particular path of choice. thanks for the merchant that uses this service I hope both their business thrives.
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LikeDislikeVery helpful answers from Murdock.
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LikeDislikegood service
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LikeDislikeGreacias al soporte de facturacion. En especial a Nathali que ha sido muy servicial atenta y con una gran paciencia dado que no hablabamos el mismo idioma. Me ha facilitado toda la informacion que necesitaba tantas veces como ha hecho falta hasta haberlo aclarado.
Gracias Nathali.
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LikeDislikeJessica at probiller was very nice, professional and a great help in dealing with my issue. I was very impressed with the customer service
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LikeDislikeThanks a lot. Superb service and helpful!
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LikeDislikeProbiller provided excellent support today for my account needs. I think her name was Elizabeth.
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LikeDislikeHad a customer service Rep- Lia help me resolve a billing issue- she was very proffessional – can not say enough about how great she handled the issue. Probiller for the win!
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LikeDislikeN1ce support! Tnx, Samantha!!!
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LikeDislikeProBiller Support help was great thanks team
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LikeDislikeRyan at extension 1024 was very helpful and resolved my issue with his greatest ability.
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LikeDislikeGreat Live.Chat support service.
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LikeDislikeWonderful help ! Thank you so much Ryan !
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LikeDislikeThank Nathalie.
Thanks for online chat support…Great Service
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LikeDislikeit automatically cost me a month membership fee although i only choose the daily membership .
but thanks for the nice online servant help me out of dilemma.
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LikeDislikeEasy way to renew my Brazzers account.
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LikeDislikeexcellent
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LikeDislikeyou have a great support team
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LikeDislikegood and swift billing service. thanks Ahmed
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LikeDislikeWonderful help ! Thank you so much Jeremy ! The support is very quick
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LikeDislikeMy first contact to support indicated there was no record of my transaction. After all of the charges posted to my account I contacted support again. At first, they were unwilling to reverse the charge and cancel the account for me. I provided proof of my attempt to cancel prior to being charged and they sent me an email to confirm that the account is cancelled.
Just waiting to see if it really does get refunded.
All of this happened because I put a typo in my email address. It surprises me the first agent didn’t notice this but the second agent did easily.
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LikeDislikeI had a similar issue. Just wondering if you got the refund.
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LikeDislikeHe indeed was refunded.
I see you called on Saturday and noticed that a refund was initiated. Depending on your bank, it’ll take 2 to 5 business days before you’ll see it back in your account.
John
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LikeDislikequick responce good help
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LikeDislikegreat support!
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LikeDislikeAmanda cancelled my trial without issue. I cancelled because 5 uses of 30 second views is an extremely poor “trial” if I assume the general sense of the word. That being something you enter into with hope to try out the service as would be provided to members.
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LikeDislikevery professional and very fast!
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LikeDislikeGreat service, got what I needed. Thanks!
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LikeDislikei neede helf with some site, which charcge from my ballance money and one nice lady JENNY helped me, in 2 minutes my problem was gone, thank you again jenny, you did very good job for me
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LikeDislikesorry her name was JENNA :):):)
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LikeDislikethank you for your support
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LikeDislikeWhen it came time to cancel the service I had subscribed to, the on-line agent was very helpful and the process was smooth.
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LikeDislikeVery helpful, prompt and courteous support. The analyst was super helpful! Excellent support.
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LikeDislikeEven though i thought it was kinda weird i couldnt just cancel my subscription on the site itself but i had to either call them or use chat, the chat actually did work great.
I got a respond within seconds and it was clear and to the point. she did ask if i really wasnt interested in another subscription but thats it and within 1 or 2 mins i cancelled the subscription.
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LikeDislikeSpoke to a lady name catherine, she seemed very professional and helpful. Liked the service, thought it was easy!
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LikeDislikeThe service I received from Charbel was quick, precise and very helpful. I commend Charbel and your company, on your professionalism.
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LikeDislikeThe service I received from Catherine was professional, patient and precise. Thank you again for your good service, to both Catherine, and your company.
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LikeDislikeMBI was surprisingly helpful and efficient about cancelling my subscription. Wish more companies were like this. Got help on live chat much faster than I would have by phone.
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LikeDislikeUsed this service to cancel my Reality Kings subscription and everything went smoothly with Julie. Unfortunately I apparently tried to cancel my sub on the day it was renewed which is something that you can not do, but she canceled all future charges so I will simply have it for one month more.
No biggie. Supporting porn is important after all. huehue
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LikeDislikethank you for your support Amanda
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LikeDislikeAmanda was a great help! She made everything so smooth and offerred great packages for me to come back again when the time is right! They are awesome!
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LikeDislikeDamien was very good 🙂
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LikeDislikeSebastian is very great!
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LikeDislikeCancelled a subscription via instant chat. Agent by the name of Omar was pushy and demanded to know the reason for cancellation.
A simple “I do not wish to renew the subscription” was not enough. However stand your ground and reiterate this and they’ll cancel it for you. They’ll try to offer cheaper deals. But again just decline them and you’re good for cancellation. You can also revoke Continuous Payment Authority on your card with your bank directly (In the UK).
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LikeDislikeSupport was really great, i was unhappy with a site and they switched it to another one for me, no problems! 🙂
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LikeDislikeNathalie was awesome for me, thank you Nathalie for working out a deal with me and I look forward to enjoying the site…best wishes…ces
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LikeDislikeGreat service
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LikeDislikeMy agent was Brody, good job done, very friendly and professional. Thx four your help 🙂
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LikeDislikeOmar quickly answered my question and did not try to sell something else.
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LikeDislikeawesome job with the help
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LikeDislikeDamien been so gentle and accurate, i successfully deleted account access. Good job, Thank you
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LikeDislikeMuchísimas gracias a Michelle q me ha atendido de la mejor manera de la cual podría esperar. MUCHAS GRACIAS
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LikeDislikeCatherine was very helpful and gave me further information on websites I wasn’t aware about. And offered me great deals.
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LikeDislikeQuick reply. No stress at all.
Thank you Stephanie 🙂
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LikeDislikethanks for good service
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LikeDislikeThey are fast and helpful. I was very satisfied with them 🙂
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LikeDislikeits a good service
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LikeDislikeAmanda was nice.
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LikeDislikeElizabeth provided excellent service when I cancelled a trial account via instant chat.
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LikeDislikeGood level service, Nathalie Helped alot due my son assigned premium from brazzer
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LikeDislikemonique è molto brava, gentile e parla italiano complimenti per i video
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LikeDislikePierre got me a good deal renewing Welivetogether. Such and awesome site! The best one I have ever seen!
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LikeDislikeService was great. I’m satisfied.
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LikeDislikeFast and Furious!!! Great billing support.
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LikeDislikeLia helped me out quikly and in a nice manner. Good costummer support. Thanks for the help.
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LikeDislikeHad an issue with a purchase not showing up. Went to Live Chat and was assigned Stephanie. After a few minutes the purchase was showing and all my questions had been answered. I also read through the entire terms and conditions for both mbi-probiller and that of the website I made the purchase on before buying anything. If you do this most problems won’t exist.
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LikeDislikehe is really great, he is a nice guy.
I recommend him
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LikeDislikeThey are some of the most helpful people I’ve talked to
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LikeDislikei wanted to cancell my trial membership b4 i was billed for the upgrade.Nathlie was very helpfull n fixed everything up for me in a matter of minutes.thankyou
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LikeDislikeGreat service, as my questions have been answered and my requests were fulfilled. Yes, they ask for the reason if you want to cancel, but that’s legitimate, I think.
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LikeDislikeQuality service from probiller. 🙂
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LikeDislikegreat service probiller helped me cancel my membership without any issues
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LikeDislikeSebastian was very helpful and fast to get all the answers and solutions needed. They are a great secure company to deal with.
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LikeDislikeQuite a fast reply and quick to solve the problem, Quite satisfied with Probiller
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LikeDislikestephanie was great
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LikeDislikeStephanie at Probiller was great. She answered all my questions
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LikeDislikeStephanie for President
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LikeDislikeJust spoke to a nice techsupport with the name “Nathalie” she was able to answer all my questions and helped me out with all further questions i had!
Thanks Nathalie
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LikeDislikeTried the trail period of men.com and the monthly premium is quite expensive. I cancelled it within the trail period and customer support was fast and efficient. I might subscribe in the future 😉 (When I get a raise,lol)
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LikeDislikeChatted with a very helpful representative. Thanks Michelle!
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LikeDislikeSpoke to support named Jamie. Was very polite and helpful with all the questions i had
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LikeDislikeexcellent service
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LikeDislikeKept getting charged after I cancelled my subscriptions. Michelle in the chat helped me out very quickly. Awesome service
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LikeDislikebodo sad!
very good srvice. Thank you.
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LikeDislikeLuis was very helpful in my cancelation
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LikeDislikegreat service from probiller…..good job LIA.
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LikeDislikeWorks, brilliant!
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LikeDislikeWorks pretty well Elizabeth helped me quickly
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LikeDislikeNathalie was very helpful
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LikeDislikeBill helped me very fast. Thank you Probiller!
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LikeDislikevery good support Eye must say ..edwaerd was the guys name ..ather sites shold larn to
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LikeDislikeJenna in Support for Probiller was efficient.
She even pitched me a service, which I’m not mad at!
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LikeDislikeSebastian was super helpful Thanks!
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LikeDislikebilling rep helpful. but brazzers is a ripoff. states you have access to 30 sites. yeah so does everyone else in the world. I know of other sites where they actually let you in other sites without having to pay a membership fee each time. but I guess that’s where you need a high power telescope to read fine print. will not be spending anymore cash here.
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LikeDislikeGreat job from Nathalie! Helped me take care of everything in less than 5 minutes!
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LikeDislikeExcellent service from Stephanie! Thank you so much!
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LikeDislikeGray was helpful and fast. Great chat service, more sites should have a chat option.
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LikeDislikeBrody was good and fast… thank you
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LikeDislikeBrody was good and fast
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LikeDislikeClifford was kind and gracious when I addressed some major changes to the site and my concerns. He was very nice to deal with.
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LikeDislikegood speed
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LikeDislikeStephanie was very helpful and helped me cancel and disable the account immediately… 5/5 *´s
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LikeDislikePoor collection of models and wasn’t what I thought it’d be being a paid site. Service from billing was quick easy simple and got the cancellation done faster than it took me to only find one Model worth it lol. MBI ProBiller is the best biller that I’ve dealt with.
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LikeDislikeThank you very much for everything, Probiller has been of great help
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LikeDislikeSERVICE GOOD MISS NATHALIE TKS FOR YOUR PATIENT
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LikeDislikethanks for a good services
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LikeDislikeProbiller gave me reliable service.
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LikeDislikeThank you so much for help
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LikeDislikeStephanie was great!
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LikeDislikeExcellent and fast service .
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LikeDislikeJust had Elizabeth cancel one of my subscriptions. She was a great and fast help! I expected a lot more hassle, but she took care of it in under 5 minutes!
Thanks again, Elizabeth 🙂
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LikeDislikeservice perfect
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LikeDislikeEillen was great!!! very professional
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LikeDislikeJeremy was quick and helpful with my cancellation. Type of support you need.
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LikeDislikehelped me a lot! good service!
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LikeDislikeIdeally, you’d be able to cancel this service via an online form. But at least there’s an option for chat support rather than needing to call. I understand why they do it, for retention purposes
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LikeDislikeHad no trouble cancelling my membership. Louise was helpful and got it done quick!
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LikeDislikeJessica was very helpful and service was excellent. Thanks.
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LikeDislikeBrody was helpful and arranged all of my requirements.
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LikeDislikeJessica is awesome. Very helpful.
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LikeDislikeAltough chat support is a new experience for managing an account.
It proved to be very fast and efficient.
Excellent service.
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LikeDislikeMurdock a real gentleman
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LikeDislikeRyan was a great help and very prompt.
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LikeDislikeThanks a lot for your fast and politely service.
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LikeDislikeHow can I unsubscribe the service. This site making debit my account continuously
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LikeDislikeWe provide a billing service for various different subscription-based websites. In order for us to find out what site is charging you, please contact us. You can find our contact info at http://www.probiller.com/support
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LikeDislikei wanted to cancel my trial and went to the chat section. a nice employee named Lia helped me out and canceled it for me in under 5 minuites. ive had no problems and im happy with the service i got from probiller.
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LikeDislikeChatted with Edward. Great service. Helped me quickly and very friendly but professional. Nice job.
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LikeDisliketalked to customer service with a complaint..after about 15 min with Michelle we came to agreement and was extremely helpful. happy she was able to help me and now I have access to the portals I want.
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LikeDislikeI had a problem with billing by mbi-probiller.com for unauthorized transactions, which I reported to Louise and Natisha. Both ladies served me well. By the way, I have never signed up with probiller and have never used its services, the reason why I reported this.
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LikeDislikegreat
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LikeDislikeEmma from mbi-probiller support team was awesome! Attentive and quick and solved all the issues I was having. Fantastic member of your team. Deserves a raise!
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LikeDislikeSamantha did a very good and quick Job in cancelling. Got my confirmance mail right 5 seconds later. And she thought of noticing me on the summer Special ;-). That girl needs an upgrade on the Operator Level, she thought of everything.
Good Job, a satisfied customer.
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LikeDislikeWell I wouldnt expect that a website would be so helpful in terms of cutomer service. I believe it was ryan who helped me. It took like 2 minutes and they answered right away. I am astonished actually, good job really.
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LikeDislikeAmanda was very helpful and efficient
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LikeDislikeSebastian is very fast and helpful with all your request ;D
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LikeDislikethank alot for derek, he is really kind one
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LikeDislikeThank you for professional handling off account.
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LikeDislikeThank you for the professional handling of my account and cancellation.
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LikeDislikembi-probiller support was very helpful.
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LikeDislikeReally friendly and helpful customer service,Problem solve really quick ,I will give 10 out of 10:)
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LikeDislikeI had a recurring charge on a card. Turns out I accidentally signed up for a site! I was put in touch with Priscilla, and she was extremely helpful. She got it taken care of for me in 5 minutes. Thanks for the help!
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LikeDislikeChatted with Emma, she was very nice and helpful
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LikeDislikePaul was great! He had a good attitude and was really helpful!^^
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LikeDislikeTalked to Priscella, was very helpful in letting me know what site was on my charge statement. Great service!
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LikeDislikeVery good service from Amanda and Sabastian at MBI-Probiller.
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LikeDislikeJust talked with Derek, he was really helpful. No problems here, very good support 🙂
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LikeDislikeVery helpful n friedldly at all… thanks
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LikeDislikeJust chatted to Jeremy regarding a problem with my accounts. He was so fast in replying my comments !!! Great !!! And I am very grateful to him for solving my problem instantly.
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LikeDislikeThanks Louis, excellent support!
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LikeDislikeexcellent service from derek!
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LikeDislikeVery helpfull great service from Stephanie
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LikeDislikeExcellente attention in terms of obtaining a cancellation.
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LikeDislikeDon’t charge me nothing today brain. Melvin fielder.
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LikeDislikeI just got off the phone with Stephanie who was incredibly helpful and nice. Very professional. If I have any issues with your service I will certainly ask for her in the future. She is a credit to your company! Thanks Stephanie!
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LikeDislikeGood support. I requested to cancel further charges and it was done without issue.
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LikeDislikeExcellent support. I have been trapped by a cheap trial offer on Playboy that I did not cancel within the 3 days. Chatted with Alexandra, who accepted to refund 40 dollars. Thank you very much Alexandra and MBI Probiller ! Merci beaucoup, vous êtes sympas !
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LikeDislikeThx Lia for the great service, excellent support !
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LikeDislikeI wanna thank Lia for great service. 10/10, really fixed my issue right away and being very friendly at the same time.
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LikeDislikethe customer support chat was very helpful and provide quick and simply fast answers to my question
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LikeDislikeAlexandra was very helpful and very friendly with helping me cancel my membership!
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LikeDislikeGood service, canceled my trial as asked.
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LikeDislikeVery thankful I was given the opportunity to have Clifford as a online service rep, he was professional and gave me great service. Got everything I needed to be done and with the information needed to do so thanks to him!
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LikeDislikeBoth support people I chatted with were very professional and courteous without being pushy with the, “But wait. How about…” sales pitch. I was so impressed that I may subscribed in the future. That and this is my very first post, so i must have been impressed!
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LikeDislikeGood Service
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LikeDislikeJust canceled my subscription without any fuss or delay.
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LikeDislikecustomer service was very helpful, and satisfied all my concerns! Many thanks!
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LikeDislikeI tried with a gift card that had balance of 2 dollar, I could have left my account active and let them try auto renew and fail due to no balance. But I tried to test their billing service via chat, every chat message had a two minute response time, it took 14 minutes to cancel my auto renewal, not bad. They may try to make you stay there, if you answer no to all those questions/offers, they will cancel your membership with no hassale.
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LikeDislikeThe customer service was very friendly!
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LikeDislikeThe support was quick.
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LikeDislikeI spoke with Michelle about canceling automatic renewals and she was able to immediately help. Fast and helpful customer support. Thanks Michelle!
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LikeDislikeChatted with Jeremy about excess unauthorized purchases from a faulty Probiller site. He resolved the problem and my concerns about continuing to use this service. Thank you!
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LikeDislikeMichelle was the best ,she was quick and friendly really Thanks a lot
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LikeDislikevery nice support. thanks to clifford who could sovy every problem
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LikeDislikeperfect help
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LikeDislikeMichelle at probiller was awesome 🙂
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LikeDislikeGood and very quick service!
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LikeDislikeSupport name : Bill
Take care me very very good ^_^
He suggest the best
Thanks you Bill
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LikeDislikeVery easy to cancel.
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LikeDislikeThanks to Lia to help me for cancelling my billing.
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LikeDislikethe chat feature is nice. the persons who are on the other end appear quickly. they respond promptly. they are courteous. it’s pretty nice to deal with a business in this way. no matter the business or service provided.
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LikeDislikeAlexandra at mbi-probiller gave me fast help to cancel the billing, even I was offered a very nice discharge rate for 3 months. However, I want to choose at the end of each billing period if I want to repurchase the membership. The site is very exciting though.
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LikeDislikeAlexandra at mbi-probiller gave me fast help to cancel the billing, even I was offered a very nice discharge rate for 3 months. However, I want to choose at the end of each billing period if I want to repurchase the membership. The site is very exciting though.
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LikeDislikeProbiller has a nice service ! Thank you all for your work !
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LikeDislikeBon service
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LikeDislikeVery professional and fast service. Keep up the good work Ryan!
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LikeDislikeGreat service team, keep up the good work *thumbs up*
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LikeDislikeperfect help from MURDOCK
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LikeDislikeVery fast and helpful support from Louis !!
Best regards
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LikeDislikefast and fun way. thanks Kayla
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LikeDislikeNice and professional service. I am happy about that. No issues. Only thing you need to consider is being consious what kind of agreement you sing up and with whom and on what kind of conditions. If you do that there will no problems at all. But this is just my opinion.
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LikeDislikeSo happy that they answered my questions
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LikeDislikeThanks for the support Murdoc
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LikeDislikegreat service, thanks jenna
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LikeDislikeMichelle was very helpful.
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LikeDislikeGreat and fast service, Derek was really helpful.
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LikeDislikeI chatted with Alexandra @ probilling and was treated very courteously. She was very helpful and got my challenge solved.
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LikeDislikeAgent Lia. Did A Wonderful Job Thamk’s
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LikeDislikevery helpful
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LikeDislikeBill: fast and precise! Thanks
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LikeDislikeits a perfect support, im really convinced, 7/24, very kinldy and very fast. everything you want!
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LikeDislikethank you Lia!!
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LikeDislikeAmanda was great! Speedy service & response
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LikeDislikeCancelled service without much fuss. It was funny that the ‘save offer’ was actually a higher monthly rate than what I signed up for. LOL . All-in-all, a painless process. Thx
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LikeDislikeCancelled service over instant messaging on their website. Great customer service. I thought it would be much harder! Thank you.
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LikeDislikeNico The Man!
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LikeDislikeChris at Probiller was extremely helpful and cancelled my subscription with great aplomb.
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LikeDislikeSerey at Probiller helped me with a problem on pornportal where I would be unable to unlock a new site. He unlocked it for me and all in all I had a great experience with the live chat system.
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LikeDislikeI had Emma as my representative. She was polite, fast and helped me get rid of a mofos.com subscription.
Jennifer was very helpful. Good service so far.
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LikeDislike+1 priscilla
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LikeDislikerealmente agusto michell es bueno resolviendo problemas
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LikeDislikeprompt service from mbi-probiller
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LikeDislikegood servis..thanks
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LikeDislikethank you samantha
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LikeDislikeMurdock was quick to respond and cancelled the subscription without a problem. Thanks for the help 🙂
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LikeDislikeThank you so much Omar!
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LikeDislikeTalked to someone named Michelle, outstanding service, far beyond my expectations! She did offer a prolonged subscription because that is what she’s told to do, so I won’t judge based on that. So .. keep up the good work.
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LikeDislikeMembership, and billing, cancelled without problem. Thanks very much!
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LikeDislikeGreat customer service. Spoke to Nico and had my trial ended easily.
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LikeDislikeFantastic Service, had subscription cancelled within 5 minutes. Spoke to Samantha.
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LikeDislikevery helpful support, thanks team…its adult content by the way okaaaa.
thanks.
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LikeDislikeFast and guick service, thanks!
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LikeDislikethank you for free service
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LikeDislikeProff. help. It was Super
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LikeDislikevery helpful
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LikeDislikeGreat service! Sebastian was really helpful and nice, got the cancelation done with no hard times!
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LikeDislikevery very helpful thank you so much
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LikeDislikeVery helpfull great service
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LikeDislikeIt was a great pleasure to chat with Jen from MBI ProBiller.
To Jen if she sees this: Thank you so much for your patience, understanding and explanations.
Cheers
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LikeDislikefast and efficient
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LikeDislikeGood support thank you
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LikeDislikeMy charge was delt with quickly and professionally thanks
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LikeDislikeReally good support. Probiller fixed my issue in less than 5 minutes
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LikeDislikeQuick and efficient!
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LikeDislikeNico was super helpful and awesome. Great service!
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LikeDislikeduplicate charge on 31/8, please check!
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LikeDislikePlease contact MBi Probiller at 1-855-232-9550 or via chat at http://www.probiller.com/support. An agent will be available to help you out.
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LikeDislikeLou did a great job! Deserves a bonus if u ask me 🙂
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LikeDislikeThank you for fast support
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LikeDislikeeverything ok
fast and kind
Derek was most helpful and resolved my issue quickly.
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LikeDislikeGreat and quick chat service!
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LikeDislikeWanted to cancel my membership and was prepared to have to deal with a upsell battle with customer service, had Michelle on chat and was asked why I wanted to drop. Did try to upsell once and only once, I was surprised that there was no battle at all. Was pleased with the service and hope more pay sites use this service. Probiller need to Keep up the good work
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LikeDislikeTerrible customer service, polite, but very dismissive and no willingness to actually resolve the issue. I will make sure that their client gets incredibly bad press after this.
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LikeDislikeApparently they are ok with tricking people into paying extra
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LikeDislikeSpoke with Louis – in Billing 20 Sept. 2015, who was quite helpful…..Thanks
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LikeDislikeThank you so much Stephanie!!!
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LikeDislikeSpoke to these guys today twice, first to Lia, and then to Hugo. They where both incredibly helpful. Sorted out all my problems, fast and easy.
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LikeDislikeAnnoying bots
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LikeDislikeDerek was really helpful!
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LikeDislikeEmma was very helpful. Great service
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LikeDislikethat was very kind to me
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LikeDislikeVeronica was very nice. I was satisfied with my chat.
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LikeDislikeJean was patient and helpful. Nice service.
Bye
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LikeDislikeSamantha was very helpfull, I was very satisfied with my chat
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LikeDislike“Chris” although not speedy did the job in a fair amount of time.
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LikeDislikeDid not listen to my requests and constantly tried to sell me a discounted rate but for 6 months and 1 year. I had to repeat “I want to cancel over and over again” Customer service sucks!!!!
Emma was very helpful in handling my billing request. Very good service from MBi Probiller!
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LikeDislikegreat services
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LikeDislikeGreat Services and very helpful!!
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LikeDislikeThankyou Michelle in helping me cancel my membership,very profesional.
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LikeDislikeVery helpfull support !
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LikeDislikeThanks Jennifer for being such a good worker.
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LikeDislikeExcellent service!
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LikeDislikeAlways perfect , an excellent service. Thanks to everybody and Phil in particular 🙂
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LikeDislikeChatted with a very nice person who help be find fraud on my account. She was very helpful and even reimbursed be three months worth of the charges posted to my account.
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LikeDislikeVeronica extension 1113, she was very polite. Gave me the best discount possible, and got my situated with what I needed efficiently and quickly.
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LikeDislikeExcellent online customer service from Derek!
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LikeDislikeSuperb support from Nico!! I am a very, very happy customer. I wish all support was like this, helpful and looking out for the customer.
Thank you so much!
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LikeDislikeme atendio michelle muy amable muy buena atencion resolvio mi problema
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LikeDislikeThe support was fine at probiller.com
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LikeDislikeBill in support was very helpful
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LikeDislikeGood and quick service.
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LikeDislikeChris was very helpful with helping me cancel my membership.
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LikeDislikeJust had great service from Nico – really helpful sorting out this and that and getting me a better deal. Very much appreciated!!!
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LikeDislikeMore fast and efficient than other cancellation processes I’ve been through. Joelle was quick and helpful, and not pushy in up-selling.
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LikeDislikeMichelle – was super helpful with my free trial cancellation. I’m glad it wasn’t a big deal. Thank you!
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LikeDislikeexcellent and fast service, thanks for professional support!
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LikeDislikeChris was quick and resourceful in offering solutions!
Thanks!
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LikeDislikeexcellent and fast service, thanks for professional support jennifer
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LikeDislikevery good service
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LikeDislikeHi, I just wanted to comment that I probiller was extremely helpful. I chatted with a nice young man named Louis who helped me get everything sorted out very quickly. I was charged $35 for a subscription that my ex-boyfriend used my credit card for and when they attempted to bill me, my card was declined. Luckily, Louis removed the subscription and made sure they would not attempt to bill me again. I have to say, I came in to the chat in a very bad mood- using all caps and not the nicest of language. But, Louis remained calm and helped me tremendously even when I was a pretty rude customer. If you need something done efficiently, I would recommend asking for Louis.
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LikeDislikeProbiller made things fast and easy when dealing with my credit card charge issues. I wish all customer service was this prompt.
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LikeDislikeExcellent customer service, really fast and easy, ask for joshua next time 🙂
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LikeDislikeWas helped by Bill today. He did a great job.
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LikeDislikeGreat customer care service! Thanks Lia
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LikeDislikeJean was very helpful and patient with me. He definitely solve everything I asked for and was kind. I totally recommend chat experience.
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LikeDislikeStephanie was very helpful. Just want to give credit to her:)
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LikeDislikeThanks Priscila
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LikeDislikeGood overall
I did find it hard to type requested info Couldnt be sure who i was speeking with didnt like that at all Thats said they were able to fix my issue and the person i talked with was friendly
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LikeDislikeGreat speed and service! Talks to 3 different people in the past 2 days and all were extremely friendly and helpful. Got everything cleared up really quickly.
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LikeDislikeJoelle was fast and great with my cancellation . Thanks
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LikeDislikeEmma, Thanks for Cancelling my account
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LikeDislikeThanks for cancelling my account
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LikeDislikeBrian, Thanks for the support. superb.
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LikeDislikeAntonis polite and efficient after a failed attempt!
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LikeDislikeThankyou for great service to cancel the payments 🙂
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LikeDislikePanayiotis was very helpful in cancelling my account and processing my refund
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LikeDislikeThankyou Joelle in helping me cancel my membership,very profesional.
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LikeDislikeThank you MBi Probiller for all the help with questions about my account and cancelling my account.
Ahmed was very attentive and helpful. Thanks for your services, I am always pleased.
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LikeDislikethank you very helpful in cancelling my account
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LikeDislikeVery helpfull great service
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LikeDislikewent to probiller.com and cancelled through chat tele sales lady louise was very helpful
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LikeDislikeAwesome agent
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LikeDislikeAdrien was quick professional and knowledgeable. Excellent customer service!!!
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LikeDislikeChris was an awesome and helpful agent. Thanks a ton!
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LikeDislikeVery helpfull support cheers 🙂
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LikeDislikeJessica really helped me clarify my weird situation.
Really patient and remained nice while dealing with my stupidity 🙂
I thank thee a lot.
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LikeDislikeVery efficient.
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LikeDislikeJoshua was very quick and helpful, will be asking for him in the future!
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LikeDislikealessandro was very nice, fast and effcient
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LikeDislikeGreat person who help me , thanks Farah .
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LikeDislikeVery helpfull and mindfull staff.
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LikeDislikeVery professional and helpful service. They helped me with everything I needed and were happy to help in any way they could. Thank you.
Nico was a great help, explaining certain aspects and details of membership details and organising a cancellation for them
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LikeDislikeSpoke a Nikolas. Cancelled it quick 🙂
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LikeDislikei was dealt with very professionally
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LikeDislikevery quick and helpful and on point.
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LikeDislikethank you to george for helping me
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LikeDislikeRANDY IS THE FUCKING MAN
Thank you so very much for everything, Thank you very much for your attention and your help 🙂
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LikeDislikeGeorge was very helpful, everything was sorted in a couple of minutes.
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LikeDislikeHad a charge not to go through because of some glitch. Byron fixed it AND found me a better rate! Can I nominate him for employee of the month? He saved my business and made sure I’ll stick around to a company as loyal to me as I am to them!
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LikeDislikei signed up for the trial period 1.00$ but didnt want to continue, priscilla very kindly cancled any other payments comming off my card..
great service
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LikeDislikegood service
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LikeDislikeAlberto helped me find out what the charge was for, however kept pushing and pushing me to sign up for VIP membership. Please, once a customer says no, don’t keep going on…
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LikeDislikeI had Veronica as my Help & Support Representative. She was very polite and she handled my issue very swiftly and I appreciate her speediness. I had a very good experience with MBi Probiller. I wish I could have taken up one of super awesome offers to continue my membership, but gotta save up for Christmas shopping…
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LikeDislikereally helpful!
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LikeDislikeRyan was extremely helpful and resourceful! A+ service from him and MBi Probiller.
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LikeDislikeJessica was very helpful in cancelling my account. Very great service.
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LikeDislikeA+ service from Nico. Helped me cancel my service without a hitch via online chat. Great service.
Thanks again!
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LikeDislikeGreat service from Raffi, did and answered everything I asked. Great chat man, thanks again!
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LikeDislikeVote 10 to Derek.
Nice and professional Support
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LikeDislikea very helpful agent named Elisseos answered my inquiry, he was very fast, very honest and straight to the point. thanks for this brilliant customer service.
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LikeDislikeNico was extremely helpful. thanks so much
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LikeDislikeI also subscribed to a $1 trial membership, but then decided to cancel. I was annoyed that there was no portal through the website or e-mail to cancel the membership renewal, but Probiller support was helpful, though I should not have needed to contact them in the first place as this should be an online implemented feature. However, in the end Byron was very helpful and got everything sorted out.
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LikeDislikeGreat Support, Nico is very pleasent and fast. Thanks
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LikeDislikeSurprised not to found cancelling method through the website, so I try the chat on probiller site, and the service was perfect
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LikeDislikeSean provided great service.
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LikeDislikeJust got help from George with the cancellation of my service. He was polite and helpful and the whole thing was painless. Thank you!
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LikeDislikeGood service
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LikeDislikeUsed chat to cancel. Process was very quick and simple
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LikeDislikeGlad i read these comments.i am trying to find the way through the jungle of comp-u speak to resolve my problm. Which is”I tried to order the three days for $1.89 so i could have fun alone for the day but ended up with an$(89)subscription. But i never got to see any thing due to mixin up in email weadderess.im still trying to just access. The computer wont let me sign inn and im trying to fix that
Any help?
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LikeDislikeHi Elwoodsacks,
Have you tried contacting our technical support department on our site via chat? The chat link is located at http://www.probiller.com/support. If you prefer contacting us by phone, we can be reached at 1-855-232-9550. I hope we can resolve your problem.
John Patrick,
MBi Probiller
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LikeDislikeGreat customer service. Very fast and polite. Probiller for the win
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LikeDislikeService was prompt and courteous. Panayiotis was extremely helpful.
Pam provided superb service. My hat’s off to MBi Probiller for staffing the right personel.
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LikeDislikePretty good service. The guys at probiller helped me out without hassle.
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LikeDislikeCan I please have my money back after I a terrible mistake
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LikeDislikeHi Joshua,
In order for me to look up your account and cancel it, I’m going to need the email address that was used to sign up.
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LikeDislikeCan you cancel whatever account was made from my email idk which website because I didn’t make it but can I have my money back
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LikeDislikeHi Gevonta,
I cancelled your membership and have refunded the charge.
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LikeDislikeHi
I have been charged 29.99 for something i never purchased
I dont know from which site the charge came from
could you cancel whatever account made it and refund me?
I’ve cancelled your account and you will no longer be charged. For additional inquiries or for faster service, please go to our official site at http://www.probiller.com/support
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LikeDislikeHi please cancel my subscription so i wont get charged after the 2-day trial. I regret the purchase. Please help me. Thanks
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LikeDislikeYour trial membership has been cancelled and you will not be rebilled or see any other charges from Probiller.
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LikeDislikeI just had great service from Kevin! This guy was just awesome. I’m assuming everyone else at Probiller are just as good.
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LikeDislikespoke to someone that sucked. i hung up and got someone very nice. can’t remember who the first person was, but the second person was lauren.
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LikeDislikeJust had a great chit chat with some dude I forgot his name lol. I figured I’d join the bandwagon and leave a comment. Good experience here! It’s not everyday you get good customer service for a porn site. I know cause I love my porn hahaha!
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LikeDislikeChelsea is awesome, ask for her if you can!
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LikeDislikeI contacted them via facebook (www.facebook.com/probiller if anyone wants to know) and I got a response pretty fast. The guy that helped me out was super cool and handled everything well. If only all companies were like Probiller and had excellent customer service.
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LikeDislikeI’d like to cancel my account. My username is diligentbastard1997
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LikeDislikeYour membership has been cancelled.
For a faster response nn the future, go to our official site at probiller.com or look us up on Facebook, Twitter or Google+. You’ll get attended to fairly quickly..
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LikeDislikeGreat customer service and it is much appreciated.
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LikeDislike